By KenBlanchard & Sheldon Bowles About Ken Blanchard Ken Blanchard, one of the most influential leadership experts in the world, is the co-author of the iconic bestseller, The One Minute Manager, and 60 other books whose combined sales total more than 21 million...

Social platforms help you connect with your customers, increase awareness about your brand, boost your leads and sales. With more than three billion people around the world using social media every month, the users and engagement on major platforms will just keep...

Employee recognition is letting your team know that their hard work is valued, this can be achieved by rewarding employees. A reward can be anything. A lot of companies come up with a huge range of rewards. Sometimes it can be as easy as saying “Thank you” or “Well...

Fish By Stephen C Lundin, Harry Paul & John Christensen There certainly is no shortage of self-help books. Thousands of them are available and new ones appear every day and it can be difficult to know what’s worthwhile buying, downloading, or leaving. I love...

Changing your business bank account is a big deal! It took me many months of research before finally I was ready to make the change. I wont mention the banks name but their tag line is “You’re in good hands” The first part of my journey begins queuing outside the bank...

I LOVE great customer service but so many times it goes tragically wrong. In this article I want to focus on my positive experiences, what I call creating “raving fans”. My partner and I love going out for dinner and we have had some fantastic experiences, so that’s...